![]() ![]() This online game was never meant to be easy, it seems. Don’t be too hasty to cancel orders though because too many cancellations is not good for your Amazon account health. If your order is low on stock and you have inventory tied up due to lengthy pending order delays, you may want to initiate contact with the buyer to try and resolve the issue or to cancel the order so you don’t lose out on other sales. You should wait until the issue is resolved first and the order status is showing as “Unshipped”. If by chance you are not an FBA seller then by no means should you ever send out an order to a customer that still has a Pending order status, if the customer were to contact you directly and ask. ![]() Most of the time they are resolved quite fast and as the seller you don’t have to do anything. ![]() The best thing to do in the event of Amazon Orders pending is to simply wait it out. Well first, don't panic! Now you know the reasons why this happens so you can work on a solution, if needed. My Amazon Order is Pending, What Should I Do? Don't hesitate to reach out to Amazon seller support if you ever have a question about a pending order. Most of the time you should see the Amazon pending verification time be pretty quick. This could also lengthen the verification time as well. Sometimes your inventory may even need to be sent to another Amazon facility before it is shipped. Usually orders pending verification will only take a few days unless there is an issue with a credit card or other payment method. Fortunately that is not the case for most orders. How Long Does Amazon Pending Verification Take?Īmazon Orders that are pending verification can take up to 21 days. It's probably for the best though, it sounds like it would be a pain for sellers! A convenience store payment was selected but the buyer has not completed it yet - it's important to note that this method appears to only be available in Japan, even though the US Seller Central pending orders help article makes note of it.Amazon (FBA) is still gathering items for an order that qualifies for free shipping.Amazon could not get credit card authorization for the buyer’s card.So to recap, the most common reasons for an Amazon Order Pending Status is as follows: Second, your buyer may have qualified for free shipping and you simply need to wait for all items in the order to be gathered together. Regardless of whether Amazon decides to split the order and send only the items that are in stock, the order will still show as Pending for the time being. The first reason is that some items might be out of stock, if your buyer has purchased multiple items. If you’re an FBA seller then there are a couple of scenarios that cause an Amazon order pending status. If your buyer has selected to make a convenience store payment then this will also cause the order to be pending until payment has been completed. If Amazon has not been able to obtain authorization for the purchase, the order will show as Pending. One concerning issue might be regarding the buyer's credit card authorization. Why My Amazon Orders Are Marked as Pending? To have an Amazon order pending for 21 days is quite rare in my experience.Ī pending order might also indicate various unresolved issues to do with verifying your buyer’s payment method. If an order is canceled you will see them greyed-out in your Seller Central.Īmazon states that they may even need up to 21 days to verify an order, which is a really long time for an order to be pending in my opinion. This is a time buffer that allows buyers to cancel but don’t worry, a pending order is not a canceled order. What to Do When Your Amazon Order is PendingĪfter a successful purchase, Amazon always keeps orders on hold for at least 30 minutes as a measure of buyer protection.Why Amazon Orders Are Marked as Pending.What it Means to Have an Amazon Order Pending in Seller Central.Well lucky for you, this article is going to explain the following: I’m going to assume that you’re here because you’re a fellow Amazon FBA seller and you want an answer to this pending order mystery, right? Sure it’s not as bad as seeing the word “canceled” but it can still be a bit of a head scratcher if you’re not sure what an Amazon order pending status means. You login to Seller Central to check your orders and right there in front of, next to your orders, you see the dreaded word “PENDING”. It’s Monday morning, you’ve got your steaming cup of joe and you sit down to check your Amazon FBA sales from the weekend. ![]()
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